Q: I tried installing your software and I get the error: Installation Error: 1311 source file not found. What should I do?
A: This error is caused by invalid CD-drive allocation. You can get around this error by copying the contents of the installation CD-ROM to your hard disk and perform the setup from HD and this will bypass the error. If you are more technically inclined, set the AllocateCDRoms key in:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon
... to value=0.
Q: Timaeus tells me that the date is May 21st, 2004 and the planet positions are not correct. How can I correct this?
A: In the examples that I have seen, this is caused by your PC using a 2 digit value for the year. In your Control Panel, you will need to change the "short date format" so that it uses 4 digits for the year. Once in the control panel, click on the Regional Options, then the "customize" button, then the date tab. The short date format should be "yyyy", not "yy". (Note: on the Options Tab in Timaeus you should also make sure that your date format is set correctly based upon what date style your machine uses.)
Q: I'm having difficulty getting Delphic Oracle to read my installed version of ACS atlas. I have a copy of ACS PC Atlas that I received with Solar Fire 5. How can I get Delphic Oracle to read the ACS Atlas files?
A: The ACS Atlas dll file only looks in predefined locations that astrocom.com specifies, so if you have Solar Fire or Kepler, etc, then those programs install the Atlas in their own locations where findcity.dll doesn't know to look. What you should do is install the stand alone version of the ACS Atlas which is usually on these CD's provided by Astrolabe which will install the atlas in the common files folder.
The path should be:
c:\program files\common files\acs\fullatlas
If you find the files acsia.dat, acstt.dat, acsua.dat and copy them to the above folder location this should work.
The stand alone exe file will be located at:
c:\program files\acs\atlas
The exe file is not necessary as findcity.dll uses the .dat files alone.