Frequently Asked Questions - FAQ
Q: In the program "Delphic Oracle" I pull up the Chart for a person and then hit the printer icon but unfortunately I get an error message as follows": Access Violation at address 0070F8B2 in module 'Delphic Oracle.exe'". Write of address 00000058. How can I get the printer to print correctly?
A: The majority of users don't have problems with printing or Acrobat file generation which is controlled by the Rave Reporting engine (print.rav in your install directory). This problem seems to be a compatibility issue on specific machines. An answer finally came from a customer after I forwarded a link to the Embarcadero Discussion Forum:
I had tried to research a fix on my own, but had come up empty-handed. Your link to the forum helped a great deal. I had five printers installed, three of which were network printers. I was able to delete all but two that I really need, and still got the access violation. Then I saw this post:
And that was it! When I removed the spaces from the printer names, the problem was solved.
Another user stated the following:
Bingo! Found the problem, I deleted my HP Laserjet 1012 printer and now the reports work! So must be more than just the spaces in the printer names. Thanks for your continued efforts in tracking down the problem.
The first user was running a 64-bit: Vista Home Premium x64 SP1, Intel Core2 Duo T6400 @ 2GHz, 4Gb RAM. It appears that the Rave print engine has a problem with legacy code, so I recommend that you shorten all printer names to 8 characters or less in your control panel and there should be no spaces. If you are concerned that you may have this problem, contact me by email and we'll perform a system check with version 5 on your machine.
Q: I tried installing your software and I get the error: Installation Error: 1311 source file not found. What should I do?
A: This error is caused by invalid CD-drive allocation. You can get around this error by copying the contents of the installation CD-ROM to your hard disk and perform the setup from HD and this will bypass the error. If you are more technically inclined, set the AllocateCDRoms key in:
... to value=0.
Q: I'm having difficulty getting Delphic Oracle/Timaeus to read my installed version of ACS atlas. I have a copy of ACS PC Atlas that I received with Solar Fire 5. How can I get Delphic Oracle to read the ACS Atlas files?
A: The ACS Atlas dll file only looks in predefined locations that astrocom.com specifies, so if you have Solar Fire or Kepler, etc, then those programs install the Atlas in their own locations where findcity.dll doesn't know to look. What you should do is install the stand alone version of the ACS Atlas which is usually on these CD's provided by Astrolabe which will install the atlas in the common files folder.
The path should be (in most cases):
c:\program files\common files\acs\fullatlas
The files acsia.dat, acstt.dat, acsua.dat should be in the above folder.
The stand alone exe file will be located at:
The exe file is not necessary as findcity.dll uses the .dat files alone. I suspect that there are .ini files that have to be set as well. It is best to contact Astrolabe for details.
Q: For some reason Delphic Oracle/Timaeus shows the Moon in a slightly different position than what is stated in Solar Fire. Is this a bug?
A: No. You most likely have topocentric positions checked in the General Options (Press F3 and check the General Tab). Most software uses geocentric positions which is a position as seen from the center of the earth (in molten lava). For the most part the difference between these two positions is negligible, but the Moon is close enough to create a visible parallax that will show up to 1 degree difference between geocentric and topocentric positions. If doing lunar returns, I strongly suggest you research the different coordinates as this can lead to a two hour difference in return times and lead to a different sign rising in most cases. I tend to use topocentric positions for the most part because one is born on the surface of the earth not in the earth's core. However, there is a theoretical problem of how astrological influence arises and what it is that mediates between the stars and the observer (birth location), especially when planets are below the horizon. Axel Harvey made a possible argument for geocentric positions on Chris's myspace forum.
Q: Timaeus tells me that the date is May 21st, 2004 and the planet positions are not correct. How can I correct this?
A: In the examples that I have seen, this is caused by your PC using a 2 digit value for the year. In your Control Panel, you will need to change the "short date format" so that it uses 4 digits for the year. Once in the control panel, click on the Regional Options, then the "customize" button, then the date tab. The short date format should be "yyyy", not "yy". (Note: on the Options Tab in Timaeus you should also make sure that your date format is set correctly based upon what date style your machine uses.)